Dear Mr. Johnston,
My family held our reception for my daughter’s wedding at your hotel this past Saturday. I am writing to commend your staff for making our celebration weekend a wonderful success! Everyone from the front desk staff to the catering staff to the chef worked hard to make this weekend a spectacular event for my family. The food was incredibly delicious, the rooms were lovely, the ballroom was gorgeous, and the service was superlative.
I want to single out Mitch Bierbaum and Abdulla Almutairi for their exceptional efforts on our behalf. Mitch’s professionalism was evident from our first meeting, and his attentiveness, organizational skills, and attention to detail ensured an event that was beautifully planned and ran smoothly. Abdulla’s responsiveness, his friendly notes updating me on reservation status, and his efforts to make our initial check in process go more smoothly made him a pleasure to work with.
As I noted to Mitch, I would highly recommend your hotel to anyone planning a special event, and I intend to do so! Thanks again to you and your staff for making this most important of weekends for my family such a wonderfully memorable one.
Best wishes for this holiday season,
Lynn, Mother of Bride